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  • No Specific Interest
  • Older People


  • Administration and Office
  • Caring and Helping People
  • No specific activites


Age UK West Sussex, Brighton and Hove have a variety of services that require administration support. Our First Point of Contact (FPOC) Team, Information and Advice (I&A) team, the Multi disciplinary Prevention and Assessment Team (PAT) and our Befriending service

All these teams need support with a variety of administration, this includes customer satisfaction surveys, collating data and supporting the coordinators with producing reports, inputting data on our bespoke database (Charitylog) printing and scanning, sending out information to clients and many other ad hock tasks.

The main purpose of the role is to perform administrative tasks in the office, which may include:

  • Photocopying, filing and shredding
  • Inputting data on both the AgeUKSBH bespoke database and ECSS Mosaic database
  • Preparing mail merge letters
  • Collating mailings ready for posting
  • Locating and researching suitable meeting venues
  • Collating data for specific tasks
  • Preparing information packs and materials for talks and presentations
  • Ordering and re-stocking leaflets and information
  • Minute-taking
  • Matching volunteers with needs and maintaining the dairy

What skills do I need?

Personal qualities most suited to this role

  • A methodical and orderly approach
  • Experience of using a computer, in particular Word, Mail Merge, database and MS Teams
  • A good command of written and spoken English and good communication skills
  • An excellent telephone manner
  • Patient, flexible and reliable
  • Able to use own initiative and work as part of a team
  • Understand the need for confidentiality
  • Prepared to undertake training to support continuous improvement
  • A sense of humour


  • No Specific Interest
  • Older People


  • Administration and Office
  • Caring and Helping People
  • No specific activites


No additional details recorded for this opportunity.

When can I volunteer?

Start Date: 08/06/2021

End Date: 08/06/2022

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

How much time is involved This is a flexible post that might suit several volunteers with varied skills. We ask for a commitment as a minimum of three hours a week due to the training that is required for this role.


Lavinia House,
Dukes Square,
West Sussex
Rh12 1JF

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