Please bear in mind that coronavirus restrictions mean some organisations are not currently able to operate as they did pre-covid. While a volunteering role profile may be listed as available on this website it is possible that the opportunity may have had to be temporarily suspended. Things are a little more challenging just now so please also allow a little more time to hear back from them. Thank you.


  • No Specific Interest


  • IT and Websites

You will be supporting carers who have received equipment which has been supplied by our Carer Equipment Service.

Some carers are in need of a little advice and guidance on how to install, set up, or use the equipment that has been provided.

Contact with carers will either be by telephone or face to face in an appropriate public venue (following CSWS Covid-19 guidance).

We will match you with a carer who needs support to enable them to benefit from the equipment that has been supplied.

What skills do I need?

You need to be

  • Excellent & effective communication
  • Patient and able to explain in simple terms
  • An empathetic caring approach when engaging with others
  • Knowledgeable in current day technology
  • Have a friendly approach and the confidence to encourage people to try things out of their comfort zone
  • Good IT skills

You will support carers who have been provided with equipment to help them with setting these up and using them. This will include:

  • WiFi Cameras,
  • Amazon Alexas
  • Care Monitors
  • Telephones
  • Tablets and Ipads and other tech

If a carer needs further support with using the equipment you will then refer into the Digital Champion service who will help with email, online browsing, shopping online, using zoom etc


  • No Specific Interest


  • IT and Websites


  • Age restrictions
    Over 18\'s only
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 06/07/2021

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Timings can be flexible to suit and dependant upon number of carers provided with equipment with a minimum of 1 hour per week. Initially around 5 hours for induction and training and you may be invited to join meetings as required by the CES team. Minimum commitment of 6 months.


This opportunity can be carried out whilst working from home.

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