• No Specific Interest


  • Advice and Information
  • Caring and Helping People

Who Are We?

Carers Support West Sussex is an independent charity supporting some of the 89,000 family and friend carers living in West Sussex. With more than 19,000 carers currently registered with the charity, we run Carer Groups, a Carer Response Line, help carers access equipment to assist them in their caring role or provide funds so that carers can do something for themselves. We can also help carers access counselling and call back services, wellbeing support and have teams in all the of the major hospitals in West Sussex, as well as East Surrey Hospital in Redhill.

With more than 90 members of staff and over 60 volunteers, as well as a dedicated team of Trustees, Carers Support is committed to ensuring carers are recognised and listened to. Carers save the UK economy more than £1 billion pounds to the West Sussex economy and more than £150 billion across England and Wales.

Role Details

Within a group setting, carers are enabled to share about their caring role to reduce stress and feelings of loneliness and isolation. This is achieved by actively listening, providing relevant information, and responding to issues and concerns raised by the carer.

Practical tasks may be required at some groups: i.e. setting up of the room and tea & coffee making duties.

As a volunteer, you will feed back to the Wellbeing Worker for further action to be taken on a 1:1 basis, or by signposting the carer to call our Carer Response Line. You will also be responsible for alerting the Wellbeing Worker to any Safeguarding related concerns or disclosures.

Please note that this role is not suitable for those under 18.

Timings and Commitment:

The group takes place on the first Thursday of every month from 11:15am – 12:45pm. Volunteers are asked to arrive 15 minutes early.

What skills do I need?

Skills and Attributes

  • Active listening, and excellent & effective communication.
  • Confident to engage with others within a face to face group setting.
  • An insight into issues carers face on a daily basis.
  • An empathetic caring approach when engaging with others.
  • To be non-judgemental and be able to maintain personal boundaries.
  • Encourage and promote carer health and wellbeing.


  • No Specific Interest


  • Advice and Information
  • Caring and Helping People


  • Accessibility
  • Age Restrictions
    Over 18's only
  • DBS Check Required
  • Equal Opportunities Policy
  • Expenses Reimbursed
  • Health and Safety Policy
  • Ongoing Support
  • Suitable For Under 18s
  • Training Provided
  • Volunteer Induction
  • Volunteer Policy
  • Volunteers Covered By Insurance
  • Written Role Description

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning No No No Yes No No No
Afternoon No No No Yes No No No
Evening No No No No No No No

Availability Details

Timings and commitment: The first Thursday of every month. 11:15 – 12:45. To arrive 15 minutes early.


The Six Bells
76 High Street
West Sussex
RH14 9QS

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