Interests

  • Advisory Services

Activities

  • Administration and Office
  • Advice and Information
  • Fundraising
  • IT and Websites
  • Marketing, PR, Social Media

Are you a passionate storyteller?

Do you enjoy listening to other people and learning about their experiences?

We’re looking for a great communicator with a flair for writing to help us develop a bank of stories. We’re want to capture clients experiences of working with us, so we can recognise and show the impact our work has had, and to strengthen the messages we share about our service.


As a Communications Volunteer, you will:

  • Speak with clients to build a picture of how our advice and support has made a difference.
  • Create impactful portfolios to use as a resource to report to funders, press and general communication.
  • Develop strong relationships with key staff and volunteers.
  • Be a key player in helping the business succeed in funding and grant programmes.
  • Get to work with a fun and diverse team.
  • Be able to work on a variety of different projects and communication plans.
  • Gain experience and knowledge to be used for future opportunities.


Hear from our volunteers about why they volunteer with Citizen's Advice:

Volunteer David: https://www.youtube.com/watch?v=-7ctFlWpcbU 

Volunteer Alby: https://www.youtube.com/watch?v=putVbVaR40k 

What skills do I need?

As a Communication Volunteer, you need to be:

  • Friendly and approachable.
  • Open-minded and non-judgemental.
  • Confident to work independently.
  • Have good IT skills.
  • Aware of potential needs of vulnerable clients.


Other Information:

This role is based out of our Shoreham-by-Sea office. You will be working alongside the Senior Communications and Marketing Officer Full training and support will be provide via phone and video conferencing. Working remotely can be discussed at interview, you will need to have your own IT equipment and access to Wi-Fi for digital training.


We ask for at least 6 month commitment working at least 1 day in the week (Mon – Fri). We are a diverse workforce and welcome applications from people with all range of abilities. If you are unable to work within one of our offices remote work options are available.

Interests

  • Advisory Services

Activities

  • Administration and Office
  • Advice and Information
  • Fundraising
  • IT and Websites
  • Marketing, PR, Social Media

Details

  • Accessibility
  • Age Restrictions
    18+
  • DBS Check Required
  • Equal Opportunities Policy
  • Health and Safety Policy
  • Ongoing Support
  • Suitable For Under 18s
    18+
  • Training Provided
  • Volunteer Induction
  • Volunteer Policy
  • Volunteers Covered By Insurance
  • Written Role Description

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

We ask for at least 6 month commitment working at least 1 day in the week (Mon – Fri).

Location

Citizens Advice West Sussex - Shoreham
The Shoreham Centre
Pond Road
Shoreham-by-Sea
BN43 5WU

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