Please bear in mind that coronavirus restrictions mean some organisations are not currently able to operate as they did pre-covid. While a volunteering role profile may be listed as available on this website it is possible that the opportunity may have had to be temporarily suspended. Things are a little more challenging just now so please also allow a little more time to hear back from them. Thank you.


  • Families and Parenting


  • Administration and Office
  • Advice and Information

NCT wants all parents to be able to access its services and support networks and have the opportunity to support the charity by becoming a member or volunteer.

A friendly, timely and cheerful email can make all the difference.

The General Enquiries Contact: - Handles all external enquiries, welcomes local parents and encourages involvement. - A successful General Enquiries Contact will be efficient, accessible and friendly, and will have the satisfaction of knowing that through your responsiveness you are really helping the NCT achieve its mission.


- Receive enquiries via email and facebook page and ensure a friendly and timely response through personal contact or by passing to the relevant member of the team or referral to NCT help lines or - Be enthusiastic about NCT and activities to encourage parents-to be and new parents to get involved - Be aware of other services/support for parents in the Sussex Downs area in order to pass on details as appropriate.

TIME COMMITMENT There may be times of the year when more hours will be required depending on branch activities - volunteers spend up to 1 hour in a typical week.

What skills do I need?


Friendly customer service Good listener Team work


  • Families and Parenting


  • Administration and Office
  • Advice and Information


  • Accessibility
  • Age restrictions
    Volunteers must be over the age of 16
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteers covered by insurance

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No


This opportunity can be carried out whilst working from home.

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