Volunteer Shop Assistant

Help us be there when life comes full circle and volunteer in one of our charity shops in Sussex and Surrey.

Our 14 charity shops across Sussex and Surrey are a vital way for us to raise important funds for St Catherine’s Hospice and we couldn’t do it without a team of hardworking volunteers. We’re currently looking for enthusiastic, friendly and motivated people to join us as new shop volunteers and help make a difference to the people we care for.

As a St Catherine’s Hospice volunteer shop assistant you’ll be involved in all sorts of activities and tasks in our charity shops: from helping with window dressing and sorting donations, to working behind the till and offering excellent customer service to our customers. The role will be hugely varied and can be flexible to your needs and interests, offering a rewarding experience while helping raise much needed income for the charity.

Volunteering in a St Catherine’s charity shop will not only provide you with excellent experience in retail and customer service, but is also a hugely rewarding way to meet new people and make a huge difference to a local charity.

You’ll get to work alongside a great team of other volunteers, who help us to sort and sell up to 378,000 items in our charity shops – will you be there to help us raise even more money in the future?

Training, Support and Benefits:

We provide a new-starter induction process, training opportunities and regular support for all volunteers.

Benefits for all volunteering roles include:

satisfaction of helping support local people and their loved ones when it’s needed most

travel expenses reimbursed

the chance to boost your CV; working as part of our expert team

enjoying regular social opportunities, long service and annual recognition awards.

Availability:

Whether you’re looking to spare two hours on the weekend or regular hours during the week, we’d love to hear from you whatever your availability. We understand that you may be volunteering around other commitments, so we will work together to find the days and hours that best suit you.

Our volunteer roles are open to anyone aged 14 and over, and no specific experience is needed although we’d love to hear from people with a specific background in retail.

We have shops in Billingshurst, Burgess Hill, Caterham, Crawley, Dorking, East Grinstead, Hassocks, Haywards Heath, Horley, Horsham, Redhill, Reigate and Oxted.

To find out more about volunteering in a St Catherine’s Hospice charity shop, download and complete our application form today, or call our Volunteering Team on 01293 447351.

What skills do I need?

• Minimum age of 14 (parent/guardian consent and a child employment permit may be required)
• Good communication skills, being sociable, cheerful and courteous in all you do
• A caring approach
• Able to demonstrate strong emotional resilience
• A good level of fitness and mobility - moving equipment and extended time on your feet are all core parts of this role
• A commitment to continuous development, including regular training
• Ability to support as part of a team
• Ideally able to give one shift a week