• Befriending Service


  • Advice and Information
  • Caring and Helping People
  • Flexible Volunteer Role

Who Are We?

Carers Support West Sussex is an independent charity supporting some of the 89,000 family and friend carers living in West Sussex. With more than 19,000 carers currently registered with the charity, we run Carer Groups, a Carer Response Line, help carers access equipment to assist them in their caring role or provide funds so that carers can do something for themselves. We can also help carers access counselling and call back services, wellbeing support and have teams in all the of the major hospitals in West Sussex, as well as East Surrey Hospital in Redhill.

With more than 90 members of staff and over 60 volunteers, as well as a dedicated team of Trustees, Carers Support is committed to ensuring carers are recognised and listened to. Carers save the UK economy more than £1 billion pounds to the West Sussex economy and more than £150 billion across England and Wales.

The Role

The check in and chat volunteer will provide a carer with an opportunity of a regular social conversation, to help reduce feelings of being alone, and to open the discussion with the carer about the services available to them in their community, and where appropriate, online.

You will be matched with a carer who is socially isolated and would benefit from a regular check-in-and-chat call.

What skills do I need?

Skills and personal qualities:

  • An empathetic caring approach when engaging with others
  • To be non-judgemental and be able to maintain personal boundaries
  • Encourage and promote carer health and wellbeing
  • Understanding of the issues carers face
  • A sensitive attitude towards other people


  • Befriending Service


  • Advice and Information
  • Caring and Helping People
  • Flexible Volunteer Role


  • Age Restrictions
    Over 18yrs only
  • DBS Check Required
  • Equal Opportunities Policy
  • Expenses Reimbursed
  • Health and Safety Policy
  • Ongoing Support
  • Suitable For Under 18s
    Over 18yrs only
  • Training Provided
  • Volunteer Induction
  • Volunteer Policy
  • Volunteers Covered By Insurance
  • Written Role Description

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Timings can be flexible to suit, from a minimum of 1 hour per week / fortnight / month up to 3 hours depending upon how many check in and chat calls you will be making. Minimum commitment of 12 months.


This opportunity can be carried out whilst working from home.

Similar Opportunities

More Opportunities from Carers Support West Sussex

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