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  • Older People


  • Caring and Helping People

Do you have 1-2 hours free a week?

Would you like to make a difference to someone’s life? Yes?

Then Age Concern Mole Valley has the perfect opportunity for you.

We are looking for volunteers to join our Befriender scheme in Dorking and Holmwood.

Befriending is a process whereby two people come together with the aim of establishing an informal and social relationship. The primary goal is to form a trusting relationship over time in order to reduce feelings of loneliness or isolation and to contribute to the well-being of an older person.

Key Responsibilities:

• To visit an elderly person in their home to provide social contact and support on a regular basis, thus forming an on-going relationship of friendship and trust

• Spending time with the client providing much needed company, sharing life experiences and interests and engaging in activities that are mutually agreed upon

• If required assist the client with understanding any information sent to them, this may include helping them with any post

What skills do I need?

Personal qualities and experience most suited to this role:

• Understanding the needs of and be able to empathise with older people

• To be respectful of the client’s individuality and be accepting, understanding and non-judgemental

• Good communication and listening skills

• Reliability, patience and sensitivity

• You may on occasions need to be gentle but firm and be able to set limits

• A sense of humour and a warm and friendly personality

• Maintaining confidentiality

• Ability to stay calm and focused when an emergency arises, reporting any safeguarding concerns to the appropriate people in a timely manner

• Willingness to work within guidelines but use own initiative as required


  • Older People


  • Caring and Helping People


  • Accessibility
  • Age restrictions
    18 or above
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    Travel expenses
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Most of our Befriender clients prefer a weekday visit but we do occasionally have requests for a weekend visit


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